Privacy Policy

Who we are

Our website address is: www.cneclean.com – We are CNE Clean – Kamloops and Area’s Exterior Cleaning Service

Media

Images uploaded to the website through the Job Request Form or any other section that includes uploading of images are handled with the utmost care and respect for your privacy. These images are used for the sole purpose of evaluating and providing estimates for the requested services, as well as for enhancing the accuracy and efficiency of our work.

Use of Uploaded Images
Evaluation and Estimates: The primary use of uploaded images is to assess the condition of the surfaces that require cleaning or treatment. This allows us to provide accurate quotes and determine the best approach for your specific needs.
Service Execution: During the execution of services, our team may refer to these images to ensure that all areas of concern are addressed and the quality of work meets our standards.
Quality Assurance: Uploaded images may also be used for internal quality assurance purposes, helping us to improve our services and maintain high standards.
Privacy and Security
Confidentiality: All images uploaded to our website are treated as confidential and are not shared with third parties without your explicit consent.
Storage: Images are stored securely on our servers and are accessible only to authorized personnel who require them for evaluation, service execution, and quality assurance.
Retention: Images are retained for a period necessary to fulfill the purposes for which they were collected. Once they are no longer needed, images are securely deleted.


User Rights
Access and Deletion: You have the right to request access to the images you have uploaded and to request their deletion at any time. Please contact us if you wish to exercise these rights.


By uploading images to our website, you acknowledge and consent to the use of your images as outlined in this privacy policy. If you have any concerns about how your images are being used, please do not hesitate to contact us for more information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We share your data only with:

  • Internal Team Members: For job evaluations, quotes, and service execution.
  • Third-Party Service Providers: Like IT, web hosting, and payment processors, for smooth and secure operation.
  • Legal Compliance: If required by law or government authorities.

We do not sell or trade your data for commercial purposes, and any sharing outside these parameters requires your explicit consent. If you have concerns, please contact us for more information.

How long we retain your data

We retain your data only as long as necessary to fulfill its purpose, such as providing services and complying with legal requirements. Service-related data is kept for the duration of our business relationship and a reasonable period afterward. Uploaded images and payment information are retained only as long as needed and then securely deleted. You can request data deletion at any time by contacting us. We manage your data responsibly to ensure your privacy.

What rights you have over your data

You have several rights regarding your personal data:

  • Access: Request access to your data.
  • Correction: Request corrections to inaccurate data.
  • Deletion: Ask for your data to be deleted.
  • Withdrawal of Consent: Withdraw your consent for data processing.
  • Restriction: Request limited processing of your data.
  • Data Portability: Request transfer of your data to another provider.
  • Objection: Object to data processing for certain purposes.

To exercise these rights, please contact us. We are dedicated to protecting your privacy and will respond promptly.

Where your data is sent

Your data may be transferred to:

  • Internal Teams: For job evaluations, quotes, and service execution.
  • Third-Party Service Providers: Such as IT, web hosting, and payment processors, to ensure smooth and secure operations.
  • Legal Authorities: If required by law or for legal compliance.

We take measures to ensure your data is handled securely during these transfers. If you have concerns about where your data is sent, please contact us.